Agriculture and Agri-Food Canada Service Standards – Quarterly Results: Fiscal Year 2023-2024

These results highlight how Agriculture and Agri-Food Canada's programs and services have performed in recent quarters at meeting our service standard commitment of 80% under normal circumstances.

Quarterly results

  • Access to Information and Privacy (ATIP)
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Response is provided within 30 days following receipt of request. 90 98 100 96 96
  • Advance Payment Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 No data available No data available No data available No data available
    Respond to general inquiries made by email before the end of the next business day 80 81 89 87 94
  • African Swine Fever Industry Preparedness Program: Prevention and Preparedness Stream
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 80 100 100 No data available
    Assess your application and send you an approval or a rejection notification letter typically within 100 business days of the application being deemed complete 80 100 100 100 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 No data available 100 100 100
  • African Swine Fever Industry Preparedness Program: Welfare Slaughter and Disposal Stream
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 100 80 80 No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 100 100 89 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 No data available No data available 100 100
  • AgriAssurance Program: National Industry Association Component
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 100 100 80 100
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available 0 14 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 100 100 100
  • AgriAssurance Program: Small and Medium-sized Enterprise
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 100 82 100 80
    Send you an approval or a rejection notification letter within 75 business days of receiving a fully complete applicant package 80 No data available 25 100 No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 100 No data available 100
  • AgriCommunication
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 80 No data available 100 100
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 100 100 100 No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 80 100 100 100
  • AgriCompetitiveness
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 80 74 86 100
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available 15 58 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 100 100 100
  • Agricultural Clean Technology Program: Adoption Stream
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 100 98 No data available No data available
    Assess an application and send an approval or a rejection notification letter within 100 business days of receiving a complete application package 80 94 83 92 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 94 93 94 100
  • Agricultural Clean Technology Program: Research and Innovation Stream
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made to our phone number and email address before the end of the next business day 80 No data available No data available No data available No data available
    Assess an application and send an approval or a rejection notification letter within 100 business days of receiving a complete application package 80 67 100 75 80
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 67 50 100 86
  • Agricultural Climate Solutions Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Assess the application and send an approval or a rejection notification letter within 70 business days of the close of the application process 80 100 No data available No data available No data available
    Send payments within 30 business days of receipt of a duly completed and documented claim; this is applicable only if an agreement is signed 80 100 67 100 100
  • AgriDiversity
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 90 58 83 86
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available 0 40 93
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 No data available No data available No data available No data available
  • AgriInnovate
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 84 No data available 82 No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available No data available 33
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 50 100 67 No data available
  • AgriInvest
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Percentage of applications processed to issuance of the deposit notice in 45 days or less 90 90 88 98 97
  • AgriMarketing: National Industry Association
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Acknowledge receipt of your application within 1 business day 80 100 91 83 83
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available 37 62 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 83 100 100 100
  • AgriRisk Initiatives: Administrative Capacity Stream
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available No data available No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 50 No data available No data available
  • AgriRisk Initiatives: Microgrants
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available No data available No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 100 No data available No data available
  • AgriRisk Initiatives: Research and Development Contribution Funding Stream
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available No data available No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 0 No data available No data available No data available
  • AgriScience: Projects
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 60 33 57 23
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 33 0 29 92
  • AgriStability
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Percentage of applications processed to the issuance of a Calculation of Program Benefits statement in 75 days or less 75 83 87 94 89
  • Canada Brand
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 93 87 80 89
    Acknowledge receipt of your application within 1 business day 80 100 100 100 100
    Send you a final approval or rejection notification within 10 business days following receipt of a fully documented application 80 100 96 100 100
  • Canada Pavilion Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 No data available No data available No data available No data available
    Respond to general inquiries made by email before the end of the next business day 80 100 100 100 100
    Acknowledge receipt of your application within 1 business day 80 100 100 100 100
    Send a final approval or rejection notification within 48 hours of receiving the fully documented application 80 100 100 100 100
  • Canadian Agricultural Loans Act Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 100 75 100 83
    Respond to general inquiries made by email before the end of the next business day 80 83 90 88 81
    Register loans received from lenders within fifteen (15) business days 80 100 100 90 100
  • Canadian Agricultural Strategic Priorities Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 100 100 100 100
    Assess your application and send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available 100 100 No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 38 64 100 100
  • Canadian Soil Information System
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Provide an estimated delivery date for information products within 3 business days 80 100 100 100 100
  • Contact Centre
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Answer calls received within 60 seconds 90 99 99 99 98
  • Dairy Farm Investment Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Acknowledge receipt of your application within 1 business day 80 No data available No data available No data available No data available
    Assess your application and send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available No data available No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 100 92 100
  • Domestic Statistics and Market Information - Horticulture
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Reports: Daily update frequency 80 92 92 92 98
    Reports: Weekly update frequency 80 96 94 94 94
    Reports: Monthly update frequency 80 100 100 100 100
    Reports: Annual update frequency 80 100 100 100 No data available
  • Domestic Statistics and Market Information - Poultry and Eggs
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Reports: Weekly update frequency 80 90 96 98 99
    Reports: Monthly update frequency 80 92 88 88 88
    Reports: Annual update frequency 80 88 No data available No data available 100
  • Domestic Statistics and Market Information - Red Meat and Livestock
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Reports: Weekly update frequency 80 85 95 88 90
    Reports: Monthly update frequency 80 89 100 100 89
    Reports: Annual update frequency 80 85 No data available 100 94
  • Farm Debt Mediation Service
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 100 100 100 100
    Respond to general inquiries made by email before the end of the next business day 80 100 100 100 100
    Notify you if your application has been accepted or not by the end of the next business day 80 99 91 97 100
    Have all necessary documentation sent to creditors and producers 7 business days prior to the mediation meeting 80 73 89 90 86
    Schedule the first meeting within 70 calendar days after acceptance of your application 80 65 82 84 82
  • Food Waste Reduction Challenge
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available 100 No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available 100 100
    Send you a payment within 60 business days of receipt of a duly completed and documented claim 80 100 No data available 100 100
  • Geospatial Products
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Provide an estimated delivery date for information products within 3 business days 80 100 100 100 100
  • Global Analysis
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 100 100 100 100
    Respond to general inquiries made by email before the end of the next business day 80 97 100 100 100
    Provide an estimated delivery date for information products within 3 business days 80 100 100 100 100
  • Indigenous Agriculture and Food Systems
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 No data available No data available No data available No data available
    Respond to general inquiries made by email before the end of the next business day 80 100 100 100 100
    Acknowledge receipt of your application within 1 business day 80 No data available No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available No data available No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 No data available 100 100 100
  • Local Food Infrastructure Fund: Infrastructure and Equipment Improvement Projects
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 97 No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available 99 100 No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 84 100 92 67
  • Market Access Services
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Single Window requests will receive an acknowledgement on the same business day or next business day 80 100 71 96 99
    Response to your inquiry will follow within 5 business days 80 74 64 68 79
  • Market Development Program for Turkey and Chicken
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 100 100 100 100
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 100 No data available No data available No data available
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 No data available 100 100 100
  • National Agro Climate Information Services (Drought Watch)
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries before the end of the next business day 80 100 100 100 95
    Provide an estimated delivery date for information products within 3 business days 80 100 100 90 92
  • Office of Intellectual Property and Commercialization
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 No data available No data available No data available No data available
    Respond to general inquiries made by email before the end of the next business day 80 No data available No data available No data available No data available
    Issue a draft Collaborative Research and Development Agreement for review 20 business days following receipt of all required documentation (work plan, budget, Science Director recommendation, completed risk assessment) 80 100 96 100 93
    Respond to a client's enquiry regarding posted licensing opportunities within 5 business days 80 No data available No data available 100 100
    Notify successful proponents 20 business days after the close of the RFP (reported annually in Q4) 80 No data available No data available No data available 100
  • Poultry and Egg On-Farm Investment Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 85 85 83 82
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 23 20 13 26
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 95 100 99
  • Price Pooling Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 No data available No data available No data available No data available
    Respond to general inquiries made by email before the end of the next business day 80 No data available 100 No data available 100
    Send an agreement to the approved applicants for review and signature within 8 weeks following receipt of a duly completed application 80 No data available 100 No data available No data available
  • Saint-Hyacinthe Research and Development Centre
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by phone before the end of the next business day 80 100 100 100 100
    Respond to general inquiries made by email before the end of the next business day 80 95 88 93 93
    Acknowledge receipt of application within 1 business day 80 100 100 100 100
    Assess your application and send you an approval or a rejrection decision notification within 10 business days 80 100 100 100 100
  • Supply Management Processing Investment Fund
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 82 100 86 100
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 73 89 100 71
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 81 92 100 100
  • Wine Sector Support Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 81 94 No data available 81
    Send you an identifier within fifteen (15) business days 80 95 No data available No data available No data available
    Send you an approval or a rejection notification letter within 100 business days of receiving a fully complete applicant package 80 No data available No data available 100 100
    Send you a payment within 30 business days of receipt of a duly completed and documented claim 80 100 100 99 98
  • Youth Employment and Skills Program
    Service Standard Target (%) Results April to
    June 2023 Q1 (%)    		 Results for July to
    September 2023 Q2 (%)    		 Results for October to
    December 2023 Q3 (%)    		 Results for January to
    March 2024 Q4 (%)
    Respond to general inquiries made by email before the end of the next business day 80 85 91 91 92
    Assess your application and send you an approval or a rejection notification letter within 50 business days of receiving a fully complete applicant package 80 100 100 No data available 100
    Send you a payment within 30 business days of a duly completed and documented claim 80 98 100 100 100
Date modified: