For your protection: Contact Centre requires confirmation of your identity
According to the Office of the Privacy Commissioner of Canada, identity theft claims millions of victims across North America every year.
Agriculture and Agri-Food Canada's Farm Income Programs Directorate is working to ensure you are protected when it comes to the release of your financial information.
The Privacy Act prohibits the release of personal information without consent except in certain specified circumstances; therefore, we are obligated to confirm your identity when you request financial details related to your account or application to one of our programs. To do this we will ask for specific information. This is for your protection.
You can help us by being prepared and having information on hand when you call.
If you are the participant, you will be asked for:
Your full name
Your Personal Identification Number (PIN)
Two figures from your most current application, AgriInvest Account Statement – Fund 1 or Fund 2 balance, withdrawal amount
If you are an authorized contact person calling us regarding financial information on a participant's behalf, you will be asked for:
Your full name and the participant's full name
The participant's PIN
Your address and phone number
Two figures from the participant's most current application, such as:
Statement A/T1163, Commodity Sales/Expense figure
AgriInvest Account Statement – Fund 1 or Fund 2 balance, withdrawal amount
If someone calls on your behalf (for example, your spouse), but is not listed as a Contact Person, information cannot be released without verbal authority from you (the participant) to disclose the information or written authorization/permission.
Calling from Canada:
Toll-free number: 1-866-367-8506
Calling from outside of Canada:
PO Box 3200
Winnipeg MB R3C 5R7
Note: AgriInvest is delivered by the federal government in all provinces except Quebec.