Single Window Contact for Agri-Food Trade Services

Get in touch with us via email for export-related information and support. This service offers a single point of contact with the goal of helping the Canadian food industry and businesses reach international markets.

The single window can help you :

  • find the markets with the most potential for your business
  • address market access issues or barriers that could block your products from reaching foreign markets
  • promote your products at key international trade shows
  • learn about activities to support the development of international markets for Canadian agriculture and food products
  • use the Canada Brand program to market your food products
  • leverage our international network of Trade Commissioners and in-market experts
Information you may be looking for
Are you looking for We can help you
Information on global markets Request custom international market intelligence
Graphics, tools and messaging to differentiate your products abroad Access our Canada Brand program and experts
First-hand expertise and insight into local buyer and consumer needs Connect to our in-market Agriculture and Food Trade Commissioner Service
Trade shows to promote your products and reach buyers Attend trade events under our Agriculture and Food Trade Show Service
Support in re-opening, maintaining or expanding market access Obtain information on current market access issues

Contact us via the single window

If you have questions about exporting your agriculture or food products, or are looking for support please contact the Market Access Secretariat at aafc.mas-sam.aac@agr.gc.ca.

Looking for more agri-food trade services for exporters?

Find international market intelligence, support to differentiate your products abroad and insight into local buyer and consumer needs.

Service standards

Our commitment to you

Our goal is to achieve our service standards a minimum of 80% of the time under normal circumstances.

Market Access Services

For example: Agriculture and Food Trade Show Service, Agriculture and Food Trade Commissioner Service, and questions about exporting your agriculture and food products

  • A receipt of acknowledgement will be sent the same or next business day
  • Response to your inquiry will follow within five business days

Please note that some requests may require longer response times; however we will indicate if there is a need for further consultation within our five business day response

Global Analysis - Custom international market intelligence

  • Respond to general inquiries made to our phone number or email address before the end of the next business day
  • Provide an estimated delivery date for information products within three (3) business days

Canada Brand

  • Respond to general inquiries made to our phone number or email address before the end of the next business day
  • Acknowledge receipt of your application within one (1) business day
  • Send you a final approval or rejection notification within ten (10) business days following receipt of a fully documented application

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